FREQUENTLY ASKED QUESTIONS

What is Pinky Furniture's speciality?

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At Pinky Furniture, we specialise in high-quality solid wood furniture, focusing primarily on durable Mango and Acacia wood.

Where is Pinky Furniture located?

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We are a leading furniture supplier in the UAE, with physical stores located in Sharjah. We also serve customers across the entire UAE through our online store.

Do you offer only traditional furniture, or do you have modern styles?

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We proudly offer both! Our range includes intricate, traditionally handcrafted Indian decor pieces alongside sleek, contemporary designs featuring organic lines, live edges, and modern rattan furniture.

What is your commitment to sustainability?

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We are committed to sustainability by using highly renewable hardwoods like Mango wood and ethically sourced natural Rattan.

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What is Rattan, and is your Rattan furniture suitable for outdoor use?

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Rattan is a natural, fast-growing vine that is lightweight, durable, and adds a beautiful, airy texture. We recommend using our natural Rattan furniture primarily indoors, as prolonged exposure to direct sun and moisture in the UAE can cause the material to dry out or warp.

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Do you offer installment payment plans?

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Yes, we partner with leading Buy Now, Pay Later providers like Tabby and Tamara to offer flexible installment payment options at checkout, making high-quality furniture more accessible.

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Do you offer customization?

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While our online collection is ready-made, we have over a decade of experience in furniture manufacturing and may be able to accommodate certain customization requests. Please contact our team directly to discuss your specific needs.

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Do you offer special discounts or promotions?

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Yes, we frequently run limited-time offers and sales. Check our "New Offers" section on the homepage for our current promotions, which often include discounts on selected pieces.

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Do your furniture pieces require assembly?

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The majority of our large, complex items, such as Sideboards, Cabinets, and Chests of Drawers, are delivered fully assembled and ready for immediate use.

However, some simple items like Dining Tables may require minimal attachment of the legs, which is quick and easy. Please note that all Bed Frames require assembly to ensure safe delivery and placement in your room.

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Do the coffee, side tables, and mirror frames include mirrors and glass?

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No, the pricing for the coffee tables, side tables, and mirror/panel frames does not include the glass or mirrors.

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Can the color or finish of the furniture be customized (staining or painting)?

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We may be able to alter the finish of a product, whether through custom staining or painting, depending on the specific item's construction.

Please contact the seller directly with your requirements to confirm if the alteration is possible and to receive a detailed quote for the work.

Any charges for custom finishing are separate from the product's purchase price and will be invoiced to you accordingly.

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Do you deliver all over the UAE?

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Yes, we deliver to all Emirates across the UAE. Delivery charges vary based on your location and total purchase value:

  • Sharjah & Dubai:
  • Free Delivery for purchases over AED 2000.
  • Purchases under AED 2000 will incur a charge of AED 100.
  • Ajman: Standard delivery charge is AED 100.
  • Abu Dhabi, Al Ain, Fujairah, Ras Al Khaimah, & Umm Al Quwain: Standard delivery charge is AED 200.

For full details, please visit our Delivery & Customer Care page.

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Do you ship internationally?

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Currently, we deliver only within the UAE and Oman.

For deliveries to Oman, the charges for shipping freight, packaging, and customs clearance will be quoted separately. Please contact the seller directly at info@pinkyfurnitureuae.com for a detailed quote.

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