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Pinky Furniture & Novelties L.L.C.
We offer free delivery for orders above AED 2,000 within Sharjah and Dubai. For orders below
this amount, a standard delivery fee of AED 100 applies.
Other delivery charges:
After payment is received, our after-sales team will contact you within 24 hours to schedule
delivery. Please inform us in advance of any delivery restrictions (e.g., building access, lift
availability).
We do not collect or dispose of old furniture.
We do not install wall-mounted items or handle electrical fittings.
Assembly for applicable items (e.g., bed frames) is included in the delivery service.
Exchange Policy – UAE
Customer satisfaction is important to us. If you are not fully satisfied upon delivery, we offer a one-time exchange or a credit note for the full item value, valid for 12 months from the purchase date
Exchange terms:
Return and re-delivery within Ajman, Sharjah, and Dubai: AED 100.
Other Emirates: Charges quoted separately based on delivery and packing
Items must be unused, in original condition, and accompanied by the original receipt.
No refunds are offered under any circumstance.
Delivery & Exchange – Oman
Delivery to Oman is available; packing, customs, and transport costs are quoted separately.
Disclaimer
For inquiries or support:
info@pinkyfurnitureuae.com
www.pinkyfurnitureuae.com
Note: This policy is subject to change without prior notice. Updates are effective upon
publication on our website.
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